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DEPayment & Shipping
On this page you will find everything you need to know about possible payment methods and shipping costs at MULTIPLEX.
ATTENTION!
Online orders are currently not possible. Please contact MULTIPLEX directly. Thank you very much!
Payment modalities
a. You can choose between different payment methods when paying:
Payment in advance: if you select the payment method "Payment in advance", you will receive a separate e-mail with information about our bank details after completing your order.
Payment by PayPal: Your bank or credit card details are stored at PayPal after your own registration.
Payment by credit card (Visa, MasterCard)
Payment on account; the invoice must be settled by bank transfer within 14 days of receipt of the goods. To safeguard against credit risk, we reserve the right to offer purchase on account only after a successful credit check and only within the Federal Republic of Germany.
Payment on collection: On collection from our sales and advice centre, you can pay in cash or by EC card or credit card (VISA, MasterCard).
b. Please note that due to your agreements concluded with credit institutions or other institutions, additional costs for transfers, account management, etc. may arise for you.
c. We reserve the right to limit the use of the above-mentioned payment methods individually to the use of one or more payment methods.
d. Section 286 (3) of the German Civil Code (BGB) shall apply; according to this, you shall be in default 30 days after the due date of the purchase price. For each reminder we charge a lump sum of € 5.00; you are at liberty to prove that we incurred lower expenses or no expenses at all for the reminder. Further claims by us, in particular claims for damages and claims for interest on arrears, remain unaffected.
a. You can choose between different payment methods when paying:
Payment in advance: if you select the payment method "Payment in advance", you will receive a separate e-mail with information about our bank details after completing your order.
Payment by PayPal: Your bank or credit card details are stored at PayPal after your own registration.
Payment by credit card (Visa, MasterCard)
Payment on account; the invoice must be settled by bank transfer within 14 days of receipt of the goods. To safeguard against credit risk, we reserve the right to offer purchase on account only after a successful credit check and only within the Federal Republic of Germany.
Payment on collection: On collection from our sales and advice centre, you can pay in cash or by EC card or credit card (VISA, MasterCard).
b. Please note that due to your agreements concluded with credit institutions or other institutions, additional costs for transfers, account management, etc. may arise for you.
c. We reserve the right to limit the use of the above-mentioned payment methods individually to the use of one or more payment methods.
d. Section 286 (3) of the German Civil Code (BGB) shall apply; according to this, you shall be in default 30 days after the due date of the purchase price. For each reminder we charge a lump sum of € 5.00; you are at liberty to prove that we incurred lower expenses or no expenses at all for the reminder. Further claims by us, in particular claims for damages and claims for interest on arrears, remain unaffected.
Shipping costs for consumers (end customers)
Shipping partner
We ship with the parcel services GLS and DHL.
Shipping costs
For the shipment of goods and the return of repairs, we charge a country-dependent flat-rate order fee for freight costs, packaging and order processing, irrespective of the order value.
The following amounts include the applicable statutory value-added tax:
|
Deliveries within Germany (mainland) |
8,10 EUR |
|
Deliveries within the European Union (mainland) |
16,30 EUR |
|
Deliveries to Switzerland (incl. customs clearance) |
16,52 CHF |
|
Deliveries to other destinations |
on request |
Shipping costs bulky goods
For the shipment of the model Alpina (Art-No. 1-00671 / 1-00672) we charge the following flat rates for freight, packaging and order processing. The following amounts include the applicable statutory value-added tax.
| Deliveries within Germany (mainland) |
22,00 EUR |
|
Deliveries to Austria, Belgium, Netherlands (mainland) |
37,00 EUR |
|
Deliveries to other destinations |
on request |
Stand : 01.07.2020