- Model accessories
- RC Electronics
- Chargers / Batteries
Payment & Shipping
On this page you will find everything you need to know about possible payment methods and shipping costs at MULTIPLEX.
Payment modalitiesa. You can choose between different payment methods when paying:
Payment in advance: if you select the payment method "Payment in advance", you will receive a separate e-mail with information about our bank details after completing your order.
Payment by PayPal: Your bank or credit card details are stored at PayPal after your own registration.
Payment on collection: On collection from our sales and advice centre, you can pay in cash or by EC card or credit card (VISA, MasterCard).
b. Please note that due to your agreements concluded with credit institutions or other institutions, additional costs for transfers, account management, etc. may arise for you.
c. We reserve the right to limit the use of the above-mentioned payment methods individually to the use of one or more payment methods.
d. Section 286 (3) of the German Civil Code (BGB) shall apply; according to this, you shall be in default 30 days after the due date of the purchase price. For each reminder we charge a lump sum of € 5.00; you are at liberty to prove that we incurred lower expenses or no expenses at all for the reminder. Further claims by us, in particular claims for damages and claims for interest on arrears, remain unaffected.
Shipping costs for consumers (end customers)
We ship with the parcel services GLS and DHL.
For the shipment of goods and the return of repairs, we charge a country-dependent flat-rate order fee for freight costs, packaging and order processing, irrespective of the order value.
The following amounts include the applicable statutory value-added tax:
|Czech Republic||16,58 EUR|
|Germany (main land)||8,10 EUR|
|Germany (Islands)||16,00 EUR|
|Deliveries to other destinations||on request|
Shipping costs bulky goods
Special country- and product-specific shipping costs apply to the shipment of goods that must be sent by freight forwarding or as bulky goods. We will be happy to provide you with an individual offer for these products. You can request these via the webshop or contact our service team directly.
Delivery will be made on the next working day or after receipt of payment.
According to experience, delivery times are :
- Germany 2-3 working days
- European Union 3-7 working days
- Other destinations on request
Stand : 25.08.2023